Customer Service Administrator (Hire Controller)

We have a vacancy for a Customer Service Administrator to join Freedom's Plant Hire team based in the Stowmarket office. 

The main purpose of the role is arranging plant, tool and machinery hire to internal customers, working with our partnered supply chain to ensure operational delivery 

Responsibilities:  

• Manage daily plant and equipment hire requirements for the operational teams
• Direct Traffic Management requirements
• Process orders following them through to completion
• Proactively dealing with equipment breakdowns
• Developing professional relationships with internal customers
• Maintain the Hire Desk diary
• Develop and maintain knowledge of the depot’s equipment for hire/sale including basic knowledge of accessory, safety and test & run requirements
• General administrative duties as required

Requirements:

• Experience and knowledge of construction plant hire (Desirable)
• Proficient in the use of Microsoft Office packages
• Good organisational skills with attention to detail 
• Effective communication

For more information, please apply now with a full CV and salary expectations.